Terms of Use

Owner and sole operator of the website lulula.gr is the corporation under the name TECHNOELIT HELLAS S.A.- GENIKI EXOPLISMON SYNERGEION,  VAT number 998111716 (G.E.M.I 123221507000). The company's headquarters are located at 17 Ploutonos Street, Aigaleo, Attica, Postal Code 12241, with the contact numbers (+30)216 800 3177 - 6937 430 337.

This online store (e-shop) offers both our customers and all internet users the opportunity to receive immediate information about the products our company offers, as well as to make purchases online 24 hours a day, 7 days a week, through the website. Additionally, purchases can be made via phone from Monday to Friday, 10:00 – 16:00.

Visitors/users are encouraged to check the content of the terms of use for any possible changes. Continued use of www.lulula.gr, even after any changes, implies the visitor’s/user’s unconditional acceptance of these terms.

Our online store lulula.gr provides the Client with the following services, which are governed by these Terms of Use.

Before using this website and the services we provide through it, users/visitors of our online store are invited to carefully read, agree to, and above all, comply with the following terms and conditions governing the use of our online store and the websites it contains. These terms will henceforth explicitly bind all visitors and users. By choosing to use or register as a member of this website, the user/visitor automatically accepts these Terms. Use of our online store and the services we offer presupposes the unconditional acceptance of these Terms by users/visitors. Should any user/visitor disagree with these Terms, they are advised not to use this website and to exit it immediately.

1. Terms
The lulula.gr online store reserves the right to unilaterally revise, amend, or even abolish these Terms at any time and without prior notice, according to its sole discretion. However, any changes, amendments, or additions will be reflected in the current text. It also reserves the right to establish specific terms of use, which shall be considered as part of these general Terms of Use. In case of conflict, the specific terms of use shall prevail. The invalidity of any of these Terms due to legal reasons does not automatically invalidate the remaining Terms. The failure of lulula.gr to enforce any of its rights under these Terms does not imply a waiver of those rights, nor does it imply the implicit revocation of any of the Terms. lulula.gr is not responsible for any breach of these Terms due to force majeure events, such as earthquakes, fires, floods, extreme weather conditions, strikes, technical issues, etc.

Each user/visitor uses this website at their own risk, and under no circumstances can its content be construed as direct or indirect advice or encouragement to engage in any action.

2. General
The use of this website must be exclusively for lawful purposes and in a manner that does not impede, in part or in whole, its use by others. Visitors/users are required to use it in accordance with the law and these Terms, and must not engage in actions or omissions that could cause harm or malfunction to this website, or affect or jeopardize the services provided by lulula.gr through it.

This website and the services offered through it are intended for adults only. Minors are prohibited from using or visiting it, as well as from entering into transactions. lulula.gr bears no responsibility for any potential visit or use of the website by minors, as it is unable to control the identity of users/visitors.

lulula.gr strives to maintain and ensure the availability of the website and its content. However, its availability depends on various factors, such as the technical equipment of users, the number of users attempting to access the website or the internet simultaneously, etc. lulula.gr also reserves the right to maintain the website, even if this results in its temporary interruption.

Additionally, lulula.gr reserves the right to modify the nature and content of this website at any time, and to suspend or permanently discontinue its operation, without prior notice. The website’s operation may also be interrupted, suspended, or obstructed due to reasons beyond lulula.gr’s control.

lulula.gr makes every effort to ensure the accuracy, completeness, validity, and clarity of the information and overall content of this website. However, lulula.gr does not guarantee or assume any responsibility for the security and content of the website. Users/visitors of the website acknowledge lulula.gr’s inability to fully control all content and services offered through it. Additionally, lulula.gr does not guarantee that users’/visitors’ use of the website’s information, data, or materials will not infringe on third-party rights. Nonetheless, every effort is made to prevent this by carefully reviewing the texts published.

Limitation of Liability

Users or visitors who do not place their trust in lulula.gr are advised to refrain from visiting or using the website or the services provided through it. Furthermore, users and visitors are strongly encouraged to employ antivirus software and protection against harmful programs such as Trojan horses, time bombs, or any other malicious elements.

This online store provides its content (such as information, names, photos, depictions, etc.), products, and services "as is," without any expressed or implied warranty. lulula.gr makes no guarantees regarding the content of this website or the quality of the services provided through it in meeting the needs, requirements, or expectations of users or visitors. Any direct, indirect, consequential, or incidental damages arising from access to or use of this website do not impose any liability on lulula.gr, its executives, employees, or even its collaborators.

lulula.gr shall not be held liable for any legal claims (civil or criminal) or for any damage (positive, special, or consequential, which may indicatively, but not exhaustively, include loss of profits, data, or opportunities, financial compensation, etc.) arising for users or visitors of this website, or third parties, due to causes related to its operation, non-operation, or use, as well as the inability to provide services or information through this site. Similarly, lulula.gr assumes no responsibility for damages caused by unauthorized third-party interference with the products, services, or information offered on this website. Moreover, lulula.gr is not liable for any damage, harm, or infection from viruses or other malicious software that may occur to the user's/visitor’s electronic device during their access to this website, nor is it responsible for any damage related to system execution failures, errors, omissions, interruptions, defects, delays, or system malfunctions.

To facilitate and serve its users or visitors, this website may provide connections via "links," hyperlinks, or advertising banners to third-party websites. However, lulula.gr does not guarantee or bear any responsibility for the content, privacy policy, security measures, completeness, quality of services, or terms of use of these third-party websites. Access to such sites is entirely at the user's or visitor's own risk. The third-party providers of these websites bear full responsibility (both civil and criminal) for the legality, security, and validity of their content. Therefore, users/visitors are required to directly address these third-party providers for any issues arising from their visit or use of such websites, as lulula.gr disclaims any responsibility for these external sites.

Although users/visitors of this website acknowledge that lulula.gr neither has the obligation nor the ability to monitor the security and content of third-party websites or services to which it provides access, lulula.gr reserves the right to remove, modify, or discontinue any third-party service or link if it believes that the law or these Terms are threatened or violated.

6. Personal Data

Lulula.gr is committed to safeguarding the privacy of its users/visitors and managing personal data in full compliance with Greek and European legislation, as well as these Terms.

During your visit to this website, and in the course of utilizing the services offered by lulula.gr, users/visitors may be asked to provide personal details (e.g., name, profession, telephone number, email address, date of birth, etc.). The personal data submitted on this site are intended solely to ensure the smooth operation of the respective service and may not be used by third parties without adherence to applicable laws. The personal data requested by lulula.gr are limited to information necessary for the operation of its e-commerce platform and the provision of related services, aimed at offering users optimal service. This is done in accordance with the provisions of Law 2472/1997 on personal data protection and Law 3471/2006 regarding data protection in electronic commerce, along with any amendments and updates to these laws.

Lulula.gr may collect, store, and process users' personal data only if provided voluntarily, for purposes such as:

Providing the services selected by users/visitors through this website (e.g., purchasing products, receiving information on new products, participating in contests, etc.).
Enhancing customer service.
Gathering feedback from users/visitors to improve lulula.gr’s products and services.
Informing users/visitors about new lulula.gr products, subject to their consent.
Notifying users/visitors about special offers and contests, subject to their consent.
Promoting lulula.gr’s products through distance marketing, subject to users/visitors' consent.
Conducting market research and communicating with users/visitors, subject to their consent.
Boosting the brand recognition of lulula.gr.
Personal data provided voluntarily by users/visitors may be collected, stored, and processed by lulula.gr for the aforementioned purposes.

Lulula.gr, as the data controller, is responsible for managing the personal data collected, as well as the file created for these purposes. The only recipient of users' personal data is lulula.gr, which may share the data with affiliated companies for operational or IT purposes related to its transactional relationships, as well as for statistical or historical reasons. If the user/visitor has provided consent for receiving promotional materials, lulula.gr may share personal data with third parties for marketing purposes or with businesses conducting market research or similar activities.

Users/visitors who have provided their personal data to lulula.gr have the following rights:

The right to access their personal data held by lulula.gr.
The right to be informed about (a) all personal data concerning them and its source, (b) the purposes of processing, (c) the recipients or categories of recipients, (d) the progress of the processing, and (e) in certain cases, the correction, deletion, or blocking of data that does not comply with Law 2472/1997.
The right to object to the processing of their personal data.
The right to seek temporary judicial protection.
The right to withdraw consent for the collection and processing of personal data at any time, without retroactive effect.
Lulula.gr complies with all legally mandated obligations. The data subject has the right to request that lulula.gr stop sending promotional material at any time. To exercise the right of objection under Law 2472/1997, the data subject must submit a written request to the Data Controller, specifying actions such as data correction, temporary suspension of use, restriction, non-transmission, or deletion.

If a user/visitor voluntarily discloses their personal or sensitive data directly to third parties via this website, it is their responsibility to investigate how these third parties handle their data. Lulula.gr is not responsible for such disclosures or for the subsequent use of these data by third parties. Similarly, lulula.gr bears no responsibility for the disclosure of personal or sensitive data of third parties by users/visitors of this website without the prior consent of the data subject.

Every user/visitor guarantees the accuracy and authenticity of their personal data submitted to lulula.gr and the legitimacy of providing such data.

Lulula.gr opposes the collection of personal data from minors and follows a strict policy of neither collecting nor processing such data.

Transaction Security

Lulula.gr recognizes the importance of personal data security and takes all reasonable measures to ensure the protection of users' personal data using the most advanced methods. However, users/visitors should be aware that sending confidential information via email is not the safest method of communication, as there is always a risk of third-party access, despite our preventive efforts.

Users/visitors must accept the terms of use regarding remote transactions, including Law 2251/1994 on Consumer Protection, as amended.

There is a right of withdrawal within 14 days without providing a reason.

Cookies

Like most websites, lulula.gr uses cookies to access certain information whenever a user/visitor browses its online store. Without cookies, lulula.gr cannot offer essential services like order tracking and saving items in the shopping cart.

Cookies are alphanumeric files transferred to the user's/visitor's hard drive and serve to keep statistical data necessary for offering services, as well as to identify popular websites and for marketing purposes.

Website Advice

The advice provided on this website does not constitute medical advice and should not replace consultation with a qualified physician.