Q+A Natural Skincare

Azelaic Acid Balancing Serum 30ml - Q+A

€11,95
Tax included.

Balancing Serum with Azelaic Acid. Say hello to fresher, smoother skin! Azelaic Acid is a key ingredient for healthier, clearer skin. We've combined it with Zinc PCA to minimize pores, as well as a host of antioxidants to boost congested and stressed skin.

Produced in the UK

This product is suitable for vegans. Q + A products are not tested on animals and never will be.

*This is a cosmetic product. It does not replace pharmaceutical products or medical treatment.

Pickup available at LuLuLa Cosmetics

Usually ready in 24 hours

Active Ingredients

Active Ingredients:

  • Azelaic Acid (8%):Azelaic acid is particularly capable of protecting against unwanted bacteria that create imperfections and burden the skin. It soothes tension spots and helps to gradually improve their appearance. It reduces redness and freckles. So you can enjoy smooth and clean skin, without unnecessary stress.
  • Zinc with PCA (ZincPCA):Zinc PCA is an active ingredient ideal for those with oily skin types. It reduces sebum secretion and unwanted redness, while minimizing pores.
  • Super Grains Extract:Antioxidant-rich extracts of Spelt, Khorasan, Teff and Quinoa revitalize your skin, contributing to an even complexion while protecting it from environmental damage.
Use

Shipping & returns

Product information

All orders are delivered via courier to any area. Depending on the availability of the order, the products are delivered to your area in 2-3 business days for Attica and northern Greece and 2-4 business days for islands and Peloponnese.

For the city of Athens, it is also possible to receive the order from our address PLOUTONOS 17, AIGALEO, P.C.12241.

Shipping Costs

Shipping with ACS Courier:

For order values ​​over €39, shipping is free for Greece only.

Shipping costs for orders under €39 are €3.50 throughout Greece for packages up to (3) kilos.

For shipments over (2) two kilos there is an additional cost of €1.00 per kilo.

Hard-to-reach or remote areas

For hard-to-reach areas based on the ACS Courier list, shipping costs are an additional €2.00 for small-volume packages if delivery is made to your door.

If you decide to pick up your order from the ACS store, then the charge is based on the basic charge of €3 for small-volume parcels.

Shipping with Box Now:

For order values ​​over €39, shipping is free for Greece only.

Shipping costs for orders under €39 are €2.10 throughout Greece for packages up to (7) seven kilos.

Shipping to Cyprus with ACS Courier:


For orders worth over €69, shipping for shipments to Cyprus only is free.

Shipping costs for orders under €69 are €8.50 for all of Cyprus for parcels up to (2) two kilos. If the weight of the order exceeds two (2) kilos, then the order for each additional kilo beyond two the customer is further charged with €2.50 per additional kilo.

Shipping to Cyprus with Box Now:


For orders worth over €69, shipping for shipments to Cyprus only is free.

Shipping costs for orders under €69 are €6.50 throughout Cyprus for parcels up to (4) four kilos.

Pickup from SHOWROOM

You can pick up your order from the LuLuLa Showroom, after arranging an appointment by phone or via message.

Attention: For pickup from our address, a telephone or online order must always be placed beforehand.

Please arrive to pick up your order only after you have received a phone call or email notification that your order is ready. For pickups from our headquarters, the notification is usually made on the same day.

Orders with pickup from the company's headquarters remain active for three (3) business days, after which they are deleted from the system and are not available for pickup.

Pick-ups from our headquarters are from Monday to Friday 08:00 – 15:00

By choosing in-store pickup, you can pay for your order in store upon receipt of the products either with cash or by card.

For any information, contact us at tel: 216-8003177410 or email: info@lulula.gr


* Customers who have a history of shipments that were refused to be received or did not respond to our written or telephone (or courier) updates and were returned with the indication (REJECTION OF RECEIPT), will be able to receive their new orders only after the total amount has been paid exclusively via debit/credit card or PayPal.

Our store offers the following payment methods:

1. Cash on delivery

With Cash on Delivery of the price of your order upon delivery of the product to the location you selected. The cash on delivery service is charged an additional €2.50. Valid only for shipments within Greece.

2. Payment via bank deposit

You can deposit the money for your order into one of our accounts.

Beneficiary Display Name: GENERAL EQUIPMENT CO., LTD.

 

Piraeus Bank

Account number: 6909141565575
IBAN Account No.: GR26 0171 9090 0069 0914 1565 575

Alpha Bank

Account number: 134002320003591
IBAN Account No.: GR29 0140 1340 1340 0232 0003 591

 

Eurobank EFG Bank

Account number: 0200884768
IBAN Account No.: GR 05 0260 2080 0000 0020 0884 768

  

National Bank

Account number: 19747012326
IBAN Account No.: GR57 0110 1970 0000 1974 7012 326


* ATTENTION: PLEASE WRITE LULULA IN TRANSFERS

** If there are transaction costs, they are borne by the payer.

* * * After depositing the money, please inform us by sending an email to info@lulula.gr with the receipt to let us know that the deposit has been made.

3. By charging your credit/debit card via Paypal.com, but also with a PayPal account.

4. By charging your credit/debit/prepaid card (MasterCard, Visa, Amex, Maestro) through the Piraeus Bank transaction center.

The clearing process of your payment is undertaken by Piraeus Bank, thus ensuring the absolute security of your transaction. The entry of your card details (debit and prepaid card - accepted cards Visa, MasterCard, Maestro, Electron, American Express) is done entirely in the Bank's secure environment.

Telephone Orders / Service Department: 2168003177

Email: info@lulula.gr

SUITABLE FOR:

  • Skinwith irritations or redness that needs soothing
  • Cuticlewith imperfections, clogged pores or dullness
  • Oily or mixedskin that needs sebum balance
  • Those who want a smooth and clean appearance without excessive dryness

THAT FITS INTO YOUR ROUTINE

Morning or evening routine (daily use)

Step 1:Facial cleansing
Step 2:Toner or essence
Step 3: Q+A Azelaic Acid Balancing Serum
Step 4:Moisturizing cream

💡LuLuLa Tip:
Use it when you want to reduce redness and clogged pores. Ideal especially after days with sebum flare-ups or blemishes.

97.3% Natural

Cruelty-Free

Alcohol-Free

We offer the perfect balance of strength and feather-light feel. Because the less you carry, the further you can go—without sacrificing the essentials. That's why our designs prioritize lightweight construction without compromising on durability or style.

From RFID-blocking pockets to protect your cards, to hidden compartments for added security, every detail is designed with purpose. Our bags include detachable straps for versatility, built-in USB ports for on-the-go charging, and organizational panels to keep your essentials neatly arranged.

FAQ

What is Q+A Azelaic Acid Balancing Serum?

It is a facial serum with azelaic acid, a mild but effective active ingredient for treating imperfections, which helps to clear pores and reduce redness for a more even tone.

What does this serum help with?

It helps reduce redness and imperfections, improve texture and tone, and control oiliness.

What skin type is it suitable for?

Suitable for oily, combination or blemish-prone skin, and generally for those who want more balance in their skin.

How much should I use?

Use 1-2 pumps on clean skin, morning or evening, before your moisturizer.

What other ingredients does it match?

Compatible with Hyaluronic Acid, Niacinamide and Vitamin C